Last Updated: October 7, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the Jingle Chain website and services, including Personal Custom Songs, Sports & Team Songs, and Brand & Business Jingles. Jingle Chain operates from London, Ontario, Canada.
By purchasing a Personal Custom Song, approving a custom project, or otherwise using our services, you agree to these Terms.
1. Our Services
Jingle Chain offers three primary types of custom music services:
Personal Custom Songs
Personal Custom Songs are available for direct purchase through our website and are intended for gifts and personal occasions such as birthdays, anniversaries, weddings, celebrations, and other meaningful moments.
Sports & Team Songs
Sports & Team Songs are custom projects offered through an inquiry and consultation process. Pricing, project scope, intended usage, timelines, and any applicable licensing terms will be discussed and agreed upon before production begins.
Brand & Business Jingles
Brand & Business Jingles are custom commercial projects offered through an inquiry and consultation process. Pricing, project scope, usage rights, timelines, and licensing terms will be established before production begins.
Additional or project-specific terms provided in a quote, proposal, invoice, or written agreement will form part of these Terms. If project-specific terms conflict with these general Terms, the project-specific terms will apply to that project.
2. Ownership and Personal Use
All original music, lyrics, recordings, compositions, and other creative work produced by Jingle Chain are protected by applicable copyright and intellectual property laws.
Unless otherwise agreed to in writing, Jingle Chain retains ownership of the copyright and intellectual property rights associated with the finished work, including the master recording and underlying composition.
When you purchase a Personal Custom Song, you receive a perpetual, worldwide, non-exclusive, non-transferable license to use the delivered song for personal, non-commercial purposes.
Personal use may include:
- Listening to and sharing your song with friends and family
- Posting the song to personal social media accounts in a non-commercial context
- Playing the song at personal events such as birthdays, anniversaries, weddings, and family gatherings
A Personal Custom Song may not be resold, sublicensed, used in paid advertising, used to promote a business or organization, or otherwise commercially exploited without written permission or an appropriate commercial license from Jingle Chain.
Purchasing a Personal Custom Song does not transfer copyright ownership of the song to the purchaser.
3. Sports, Team and Business Usage
Sports & Team Songs and Brand & Business Jingles may involve promotional, organizational, broadcast, advertising, commercial, or other public uses that fall outside the Personal Custom Song license.
For these projects, the permitted uses and licensing rights will be determined as part of the inquiry and consultation process and may be outlined in a quote, proposal, invoice, license, or separate written agreement.
Unless Jingle Chain expressly agrees otherwise in writing, the purchase of a Sports & Team Song or Brand & Business Jingle does not automatically transfer copyright ownership.
Any full ownership transfer, exclusive rights arrangement, commercial license, broadcast rights, or other expanded rights must be expressly agreed to in writing by Jingle Chain.
4. Royalties, Distribution and Public Platforms
Unless otherwise agreed to in writing:
- Jingle Chain retains any royalties and revenue generated directly from its ownership of a song, including applicable streaming, platform, performance, and content identification revenue.
- Where Jingle Chain offers distribution services, Jingle Chain or its distribution partner may distribute the song to approved streaming or social platforms on the customer’s behalf.
- Customers may not independently distribute a Jingle Chain song to commercial streaming services or claim ownership of the recording or composition unless those rights have been expressly granted in writing.
Different distribution, royalty, or usage arrangements may apply to Sports & Team Songs and Brand & Business Jingles and will be established as part of the applicable project agreement.
5. Revisions and Satisfaction Policy
Personal Custom Songs
Each Personal Custom Song includes one free revision following delivery of the initial song.
The free revision is intended for reasonable adjustments based on the information and creative direction originally provided with the order. Requests that substantially change the original story, concept, musical direction, or project scope may be subject to an additional fee.
If you are still not satisfied after your included revision, Jingle Chain may provide a refund in accordance with our satisfaction guarantee.
If a full refund is issued, all rights granted to you for the song are cancelled. You must stop using the song and delete any copies in your possession or control.
Sports & Team Songs and Brand & Business Jingles
Revision allowances, approval processes, cancellation terms, and refund eligibility for Sports & Team Songs and Brand & Business Jingles will be established during the consultation process and may vary depending on the scope of the project.
Once production has begun on a custom Sports, Team, Brand, or Business project, payments may be non-refundable where specified in the applicable quote, proposal, invoice, or agreement.
6. Your Content and Responsibilities
You may provide Jingle Chain with names, stories, memories, phrases, slogans, business information, preferences, or other materials (“User Content”) to help us create your custom song or jingle.
By submitting User Content, you confirm that:
- You have the right to provide and authorize the use of that content.
- Your User Content does not infringe the copyright, trademark, privacy, publicity, or other rights of another person or organization.
- Your User Content does not violate applicable law.
You grant Jingle Chain a limited, royalty-free license to use the User Content as reasonably necessary to create, revise, deliver, and support your project.
You retain ownership of original User Content that you provide to Jingle Chain.
7. Payment, Pricing and Eligibility
Personal Custom Songs purchased directly through the website must be paid for at checkout using an accepted payment method.
Sports & Team Songs and Brand & Business Jingles are priced based on the individual project. Payment amounts, deposits, schedules, and other project-specific terms will be communicated during the consultation and approval process.
Prices displayed on the website are in Canadian dollars (CAD) unless otherwise stated. Applicable taxes may be added where required.
You must be legally authorized to use the payment method provided for a purchase.
8. Third-Party Claims, Similarities and Takedowns
Jingle Chain creates original custom work. However, music may occasionally become subject to a third-party copyright, trademark, platform, or other intellectual property claim.
If a third-party claim arises, Jingle Chain reserves the right to:
- Investigate the claim
- Comply with lawful takedown requests or platform requirements
- Remove, revise, or replace the affected song where appropriate
- Issue a refund where the song must be removed and cannot reasonably be replaced
If a full refund is issued because of an intellectual property or takedown concern, any license granted for the affected song will terminate and you must stop using the song and delete copies in your possession or control.
9. Indemnification
You agree to indemnify and hold harmless Jingle Chain, to the extent permitted by applicable law, from claims, damages, liabilities, and reasonable expenses arising from:
- Your breach of these Terms
- Your use of a song outside the rights or license granted to you
- User Content supplied by you that infringes another party’s rights or violates applicable law
10. Disclaimer of Warranties
Jingle Chain’s services and digital products are provided on an “as is” and “as available” basis to the extent permitted by law.
Because music and creative work are subjective, Jingle Chain cannot guarantee that every creative decision will meet every individual preference. Our revision and satisfaction policies are intended to provide customers with an opportunity to address reasonable concerns with their order.
Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded under applicable consumer protection laws.
11. Limitation of Liability
To the fullest extent permitted by applicable law:
- Jingle Chain will not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of its services or products.
- Jingle Chain’s total liability relating to a specific order or project will not exceed the amount paid to Jingle Chain for that order or project.
Nothing in these Terms limits liability where doing so would be prohibited by applicable law.
12. Privacy
Jingle Chain collects information reasonably necessary to process purchases, create custom projects, communicate with customers, and provide support. This may include your name, email address, order information, and details submitted for your song or project.
Jingle Chain may use this information for purposes including:
- Processing and delivering orders
- Creating your custom song or jingle
- Communicating about your project
- Managing revision requests
- Providing customer support
- Sending operational communications relating to your order
Jingle Chain does not sell your personal information.
Payment information is processed through third-party payment providers. Jingle Chain does not store full payment card details.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
Subject to any rights you may have under mandatory consumer protection laws, disputes relating to these Terms or Jingle Chain’s services will be subject to the jurisdiction of the courts of Ontario, Canada.
14. Changes to These Terms
Jingle Chain may update these Terms from time to time to reflect changes to its services, policies, or legal requirements.
The “Last Updated” date at the top of this page identifies the most recent version.
Changes will apply to future use of the website and services after the updated Terms are posted. Terms applicable to an existing paid custom project will not be materially changed retroactively unless agreed to by the parties or required by law.
15. Contact
For questions about these Terms, licensing, usage rights, or an existing order, contact: